Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Coatbridge | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Coatbridge collects, uses, and safeguards your information in accordance with UK GDPR and applicable data protection legislation.

Who We Are

Pharmacy Weight Loss Coatbridge is a GPhC registered online pharmacy weight loss clinic serving Coatbridge and the wider UK. As a data controller, we are responsible for the personal information you provide to us when using our services.

Data We Collect

When you use our services, we may collect the following personal and health information:

• Full name, date of birth, and contact details (address, phone number, email)
• Medical history, current medications, and health questionnaire responses
• Payment and billing information
• Prescription records and consultation notes
• Device and browsing data when you visit our website

We only collect information that is necessary to provide you with safe, effective, and personalised pharmacy care.

How We Use Your Data

Your personal and health data is used to:

• Assess your suitability for weight loss treatments through our pharmacist-led consultation process
• Process and dispense prescriptions once approved by our pharmacist
• Arrange delivery of your medication, which is dispatched within 1 working day of pharmacist approval
• Maintain accurate patient records as required by pharmacy law and GPhC standards
• Communicate with you regarding your treatment, orders, or any clinical concerns
• Comply with our legal and regulatory obligations

The legal bases we rely on include the performance of a contract, compliance with a legal obligation, and the processing of special category health data for the provision of healthcare services.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. We use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand site usage and improve our services
• Functional cookies: Remember your preferences for a better experience

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Sharing

We do not sell your personal data. We may share your information only in the following limited circumstances:

• With NHS systems and prescribing bodies where required for safe and lawful dispensing
• With trusted delivery partners solely for the purpose of fulfilling your medication order
• With payment processors to securely handle your transactions
• With regulatory bodies such as the GPhC or NHS where we are legally required to do so
• With other healthcare professionals involved in your care, only where necessary and appropriate

All third parties we work with are contractually required to handle your data securely and in line with UK data protection law.

Data Retention

We retain patient records for a minimum of eight years in line with NHS and GPhC guidance, or longer where required by law. Payment information is retained only for as long as necessary to fulfil legal and financial obligations.

Data Security

We take data security seriously. Your information is stored securely using appropriate technical and organisational measures, including encryption and access controls, to prevent unauthorised access, disclosure, or loss.

Your Data Rights

Under UK GDPR, you have rights regarding your personal data. You may request access to the data we hold about you, ask us to correct inaccurate information, request deletion where appropriate, or object to certain types of processing. You may also request that we restrict how we use your data or provide it to you in a portable format. To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Coatbridge
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy may be updated from time to time to reflect changes in our practices or legal requirements. We encourage you to review it periodically.