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Terms of Service

Last updated: 22 July 2026

Terms of Service – Pharmacy Weight Loss Coatbridge

Pharmacy Weight Loss Coatbridge
GPhC Registration No. 9012511
Last Updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Coatbridge is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight management consultations and prescription services to patients in Coatbridge and the surrounding areas of the United Kingdom. We operate in full compliance with the General Pharmaceutical Council's standards for registered pharmacies.

2. Eligibility

To use our services, you must:

We reserve the right to refuse or withdraw service to any individual who does not meet our eligibility criteria or who provides false or misleading information.

3. Prescriptions and Clinical Assessment

All prescriptions issued through our service are provided following an online clinical assessment completed by a qualified, registered prescriber. No prescription will be issued automatically or without appropriate clinical review.

Our pharmacist or prescriber may contact you for further information before approving your order. We reserve the right to decline to issue a prescription if it is not clinically appropriate for you.

Prescriptions issued are valid for the purposes of dispensing through our pharmacy only, unless otherwise stated. You must not share, sell, or transfer prescription medications to another person.

4. Payment

Payment is required in full at the time of order. We accept major debit and credit cards via our secure payment provider. All prices are displayed in pounds sterling (GBP) and include VAT where applicable.

Your card will be charged upon submission of your order. If your prescription is not approved following clinical review, a full refund will be issued to your original payment method within 5–10 working days.

We do not store your full card details. All payment processing is handled securely by our payment provider.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, your medication will be dispatched within 1 working day. Delivery times may vary depending on your location and carrier performance.

Medications are dispatched in discreet, secure packaging. We are not responsible for delays caused by third-party couriers, incorrect delivery addresses provided by the customer, or circumstances beyond our reasonable control.

It is your responsibility to ensure someone is available to receive temperature-sensitive or controlled items where required.

6. Cancellations and Refunds

You may cancel your order at any time before your prescription has been approved and your medication dispatched. To cancel, contact us promptly via our website or by email.

Once a prescription has been dispensed and dispatched, we are unable to accept returns of prescription medications for safety and regulatory reasons. This does not affect your statutory rights.

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and we will resolve the matter promptly.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services do not replace your GP or primary healthcare provider.

You should always inform your GP or other treating clinician of any medications prescribed through our service. If you experience any adverse effects, stop taking the medication and seek medical attention immediately.

8. Privacy and Data

We handle your personal and medical data in accordance with the UK GDPR and the Data Protection Act 2018. Your data is used solely to provide our clinical and dispensing services and will not be sold to third parties.

We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Updated terms will be posted on our website with a revised date. Continued use of our services following any changes constitutes your acceptance of the updated terms.

If you have any questions about these terms, please contact us through our website.